We only ship to United States (including Puerto Rico) and Canada. If you live in a country other than the United States and Canada, feel free to contact us with your name and location, and we'll keep you posted on future updates about expanding to your location. 

When you place the first order, it will get shipped within 5 business days. Any orders after the renewal ship on 15th of first month of each quarter. Orders may take anywhere between 5-15 business days to arrive, depending on the shipping method. If your order is being shipped to an APO/FPO/DPO location, it may take up to 45 days for your order to arrive (depending on where you are located). 

While we will issue tracking details as soon as your order is shipped, tracking may not show any updates until your order reaches its final destination.

*Due to shipping restrictions, content in boxes being shipped to Canada, Alaska, Hawaii, and Puerto Rico may vary each season from US boxes. Gift certificates, coupons and sponsored items included in boxes shipped to the US are subject to shipping constraints.

If this is your first time receiving the Yogic Box, we'll get your first box to your door within 5-10 business days of your order date!

If you're a repeat subscriber, your Yogic Box will ship between the 10th and the 14th last month of each quarter! You will also receive an email with tracking information when your box ships.

Shipping is free for all members within the United States (including Hawaii, Alaska and Puerto Rico) and Canada. 

We currently ship to both US and Canadian PO Boxes, with extended delivery times for Canadian PO boxes. On Canadian (and some USA) PO Box addresses delivery may take 3-4 weeks longer. 

If a PO Box address is currently associated with your subscription(s) and you'd like to provide a physical address, please contact us to update the address at any time. If your box has already shipped, we are unfortunately unable to retroactively adjust the shipping address for that specific box. If you need any assistance with the above, or are unsure if your box has shipped, please contact us at contact@coquihallla.com 

As a member from Canada, you are currently not expected to pay duties/taxes for any of your purchase(s) upon delivery. Should you ever see a charge or fee that you have a question about or do not understand, please reach out to us at contact@coquihalla.com and we will be happy to help!

Occasionally, an order will be marked as delivered by the shipping carrier prematurely. If this happened to you, don’t worry! Oftentimes it will be delivered within 5 business days. In the rare instance where you never received your package after 5 business days you’ll have to submit a missing mail request with the shipment provider, followed by filing a claim and asking for a refund. Since the shipment provider enters an agreement with the customer to deliver the goods, We cannot submit this info on the customer’s behalf. Please contact us at contact@coquihalla.com if you have any concerns or need to change your shipping address.

​​Orders in transit may occasionally remain without an update on tracking for up to 5 business days. If your order was showing movement, but stops moving and remains in a single location for more than 5 business days, we recommend you contact the shipment provider. In case of further queries, feel free to reach out to us at contact@coquihalla.com 

Carriers will leave a Redelivery Notice when there is not a secure place to leave the package. If you receive this type of notice you should contact the carrier or scan the QR code on the notice to arrange for redelivery or pick up of the parcel.

​​If your order was returned to sender please contact us as soon as possible for assistance.